Authorised Godox service
Godox service in Europe: warranty and post-warranty repairs
We are the authorised Godox service centre for Europe. We repair speedlights, outdoor and studio flashes, LED lighting and triggers, both under warranty and after it ends. Bring your gear to our workshop near Kraków or ship it by courier from anywhere in the European Union.
- Authorised by Godoxwarranty and post-warranty repairs
- Warranty repairwithin 14 working days
- Free diagnosiswhen the repair is ordered
- 6-month warrantyon service and parts
Which Godox equipment we repair
We service Godox equipment wherever it was bought. Equipment from our distribution is repaired under warranty, other equipment for a fee. We repair the entire Godox range; the only limit is sometimes the availability of parts. Below are the most common equipment groups and typical repairs.
Speedlights
- V series: V1, V860, V350 and newer
- TT series: TT685, TT600, TT350
- Flash tube and flash section replacement
- Hot shoe, contacts and mount repair
- Power, charging and battery repair
Outdoor and studio flashes
- AD series: AD100Pro, AD200, AD300Pro, AD600
- Studio flashes SK, QT, MS, DP
- Flash tube and modelling lamp replacement
- High-voltage section and capacitor repair
- Batteries and chargers
LED lighting
- LED panels and lights: SL, ML, LC, UL, LITEMONS
- KNOWLED cinema lighting
- LED driver and electronics repair
- Fan and cooling replacement
- Control and wireless connectivity repair
Triggers and accessories
- X Pro, XPro II, X2T and X3 triggers
- Receivers and radio modules
- Mechanical damage to housings, dials and mounts
- Firmware updates
Warranty or post-warranty repair?
Warranty repair
- Covers equipment bought from Delta Hubert Adamczyk, Next77 sp. z o.o. or our partner retailers.
- The serial number confirms the equipment comes from our distribution, and the warranty runs from the date of sale to you, so we need your receipt or invoice.
- File the claim with your seller or directly with us using the online form.
- Warranty repairs are completed within 14 working days.
- You pay for shipping to us; after a warranty repair we return the equipment at our cost. For shipments from outside the European Union we cover customs charges.
Post-warranty repair
- For equipment from outside our distribution, after the warranty ends, and for damage the warranty does not cover, namely mechanical damage and liquid damage.
- Diagnosis is free when you order the repair.
- You always receive a quote to approve. We do not start work without your consent.
- Service and replaced parts carry a 6-month warranty.
How the repair works
- 1Online request
Fill in the form and receive an RMA number.
- 2Shipping or drop-off
By courier from anywhere in the EU, or in person near Kraków, Mon–Fri 7:00–15:00 CET.
- 3Diagnosis
Usually 1–3 working days. For post-warranty repairs you receive a quote to approve.
- 4Repair and testing
Parts in stock are fitted right away. When a part has to be ordered, timing depends on the manufacturer’s deliveries.
- 5Return
Track the status online at every stage. Your gear is shipped back or ready for pickup.
What a post-warranty repair costs
Plus the cost of parts if they need replacing. Prices include VAT. Warranty repairs are free of charge.
Full price list →- Technician labour
- 75 PLN per 30 minutes started
- Diagnosis
- 50 PLN, free when the repair is ordered
- Express service
- 100 PLN
Godox service: frequently asked questions
Is F-Service an official Godox service centre?
Yes. We are the authorised Godox service centre for Europe. We carry out warranty repairs for equipment from our distribution and paid repairs of Godox equipment from any source.
How do I send Godox equipment for a warranty repair?
Use the online form on our website: you receive an RMA number and then ship the equipment by courier or bring it in person. Keep your receipt or invoice ready, because the warranty runs from the date of sale. You can also file the claim with your seller, who will pass the equipment on to us.
Who pays for shipping on a warranty repair?
The customer pays for shipping the equipment to us, and after a warranty repair we send it back at our cost. If you ship from outside the European Union, we cover the customs charges.
I bought my Godox equipment elsewhere. Will you repair it?
Yes. The warranty covers equipment bought from Delta Hubert Adamczyk, Next77 sp. z o.o. or our partner retailers, and the serial number decides. We repair equipment from other sources for a fee, with free diagnosis when the repair is ordered and a quote for your approval. If you are not sure, enter the serial number in your request and we will check it for you.
How much does a post-warranty Godox flash repair cost?
The price depends on the fault and the parts needed. Technician labour costs 75 PLN per 30 minutes started, and diagnosis is free when you order the repair. You receive a quote to approve before we start.
How long does a Godox repair take?
Diagnosis usually takes 1–3 working days. If the parts are in stock, the repair starts as soon as you approve the quote. When a part has to be ordered, timing depends on the manufacturer’s deliveries. Warranty repairs are completed within 14 working days.
Can I ship my Godox equipment from Germany or another EU country?
Yes, we handle courier shipments from the whole European Union. The repair form and client panel are available in eight languages, and you can track the repair status online at every stage.
Do you also repair Godox LED lighting and triggers?
Yes. Besides flashes, we service Godox LED lighting, including panels, COB lights and KNOWLED cinema lighting, as well as triggers and radio receivers.
Godox gear to repair?
Submit your equipment online to get an RMA number and shipping instructions. Track the repair status in the client panel.